Shipping and Return Policy

General Policies

  • Wild West Cigars does not sell products to anyone under the age of 21.
  • Wild West Cigars does not ship products to South Dakota.
  • Shipping delivery times are estimates and are not guaranteed unless otherwise noted.
  • Certain items, such as over-sized merchandise, may require additional shipping charges.
  • Any such charges will be noted during the checkout process prior to submitting your order.

 

SALES TAXES

We are required to collect and remit sales tax in the following states. Remittance of any taxes on orders shipped outside of these states is the responsibility of the purchaser.

  • Alabama
  • California
  • Colorado
  • Connecticut
  • Georgia
  • Hawaii
  • Illinois
  • Indiana
  • Iowa
  • Kentucky
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Nebraska
  • New Jersey
  • New York
  • Nevada
  • North Carolina
  • North Dakota
  • Oklahoma
  • Ohio
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Vermont
  • Washington
  • Washington DC
  • West Virginia
  • Wisconsin
  • Wyoming

Louisiana

  • Wild West Cigars does not collect sales or use tax on purchases made from Louisiana.
  • Louisiana requires Wild West Cigars and other retailers to notify purchasers that sales via the Internet, catalog, or other remote means are subject to use tax.
  • Louisiana requires residents making a purchase for shipment into the state to file a tax return at the end of the year reporting all taxable purchases that were not taxed, and to pay use taxes on those purchases.

Shipping Time

In-stock inventory orders will be shipped the same day or at the latest the next day excluding weekends and holidays.

Return Policy

You may return most unopened items within three days of delivery for a full refund. If the return is not due to an error on our behalf you will be required to absorb the shipping cost. If an item is returned due to the result of our error, Wild West Cigars will pay for the package to be sent back using our selected carrier. Please send us an email at wildwestcigars@gmail.com and verify with us to let us know that you are going to return a product and make the proper arrangements for a replacement.